ITSM, ESM and Asset Management Solutions for the Digital Workplace.
With Matrix42, we implement comprehensive ITSM and ESM solutions for efficient service delivery. Our services range from 2nd-level specialists and ticket processing in the customer's system to application management and consulting, as well as the development of ESM extensions. We coordinate ITSM incidents and deliver end-to-end services in close collaboration with other providers – based on ITIL and ISO 27001.
As a Matrix42 Gold Partner, we possess certified expertise in the implementation and operation of ITSM and ESM solutions. We provide support with the conception, introduction, and further development of your Matrix42 platform – from process consulting and ticket processing to application management and the development of individual ESM extensions. If desired, we can take over support and operations within the scope of our Managed Services.
Matrix42
Services
Locations
With our regional locations across Germany, we are close to your employees and your IT. Dedicated point of contacts, short distances, and plannable on-site services ensure that your managed workplace is operated reliably and personally, rather than anonymously.
