Training

CSA Developer

Designing and providing end-to-end IT self-services - practical with Micro Focus CSA and automated workflows.

The training is aimed at engineers and demonstrates the benefits of using the Hybrid Cloud Management Platform in a practical way.

Self Service Automation with Micro Focus CSA

Who is the training suitable for?

This course is aimed at engineers who want to design and deploy end-to-end automated IT self services with Micro Focus Cloud Service Automation (CSA) as a portal component.

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Duration

3-5 days (8h/day)

Format

In-house or with accompio

Number of participants

on request

Target group

IT managers and engineers who want to use Micro Focus Cloud Service Automation (CSA) as a portal component

Optional

Introduction to advanced functions such as CSA REST API and use of dynamic lists.

CSA Developer - Develop automated self services

This training is aimed at engineers who want to design and provide IT self services with Micro Focus Cloud Service Automation (CSA). It conveys the advantages of a hybrid cloud management platform in a practical way and accompanies the participants from the service catalogue item to the automated OO flow. The course covers basic components of CSA and introduces advanced features such as the CSA REST API, dynamic lists and the use of resource provider flows. Participants learn how to create service designs, integrate existing flows in a modular way, use parameters and reliably provide end-to-end workflows. Practical exercises ensure the transfer to real IT processes.

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Contents at a glance

Introduction of process automation
Overview of the components and their functions

Creating a service design including subscriber options
Utilisation of existing flows in the form of components
Creation of a service offering
Triggering an order from the user's perspective

Overview Service Lifecycle
Extension of service designs through resource offerings incl. lifecycle actions
Integration of the resource offering into the service design
Using parameters in OO and CSA
Development of an initial action flow

Introduction to the CSA REST API
Application of dynamic lists
Utilisation of resource provider selection flows
Dynamic lists using Javascript
Introduction to resource pools
High Availiability in CSA

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Your added value

End-to-end service automation

Design and deploy fully automated IT self services with CSA.

Modularisation and reuse

Use resource providers and existing OO flows for scalable services.

Use advanced CSA functions

Use the CSA REST API, dynamic lists and resource pools in a targeted manner.

Create practical workflows

From the service catalogue item to the order - everything is implemented directly in the training.

High availability & robustness

Learn how to plan and implement services with high availability in CSA.

Efficient integration into IT processes

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