accompio has been commissioned to provide a scalable automation platform to replace some of the internal, previously manual, IT processes, in order to achieve the highest possible standardisation and capacity for other tasks.
Customer
The Police Administration Office (PVA) is the central service provider for the Saxon police in the areas of technology, service, and logistics. With around 750 employees, the foundations for the successful work of police departments in the Free State of Saxony are laid here. The PVA's headquarters are located on Neuländer Straße in Dresden. Further locations can be found throughout Saxony, including in Chemnitz and Leipzig.
The challenge
In the Hybrid Cloud Management project, the Saxon Police Administration Office needed to transfer manual IT processes to a standardised automation platform, for example, in the provision of virtual servers, taking into account numerous stakeholders, systems, and security requirements.
A key challenge was the organisational alignment between knowledge holders, peripheral systems, and the authorisation and security concept, in order to create a consistent, automated end-to-end process while adhering to all compliance and security requirements.
Objective
Results
With the productive launch of the self-service portal, the deployment time for virtual servers and the workload for staff have been reduced.
The previously manually performed steps could be automated
Hours of provisioning time for virtual servers instead of days or weeks
Employees of the PVA will benefit from the self-service portal in the future
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