Professional IT services from accompio for companies in Germany.
Service

Incident Response Service

With our Incident Response Service, we ensure that the right resources and expertise are available to your company in the event of an emergency. You pay a fixed monthly flat rate and we offer you a reliable on-call service in return.

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The Incident Response Service ensures that the right resources, expertise and structures are available to your company in an emergency - exactly when they are needed. For a fixed monthly flat rate, you receive an on-call service with guaranteed response and reaction times that recognises attacks at an early stage, assesses them and reacts immediately. In the event of an emergency, experienced cyber security experts will support you in all phases: from the initial assessment and immediate and remedial measures to the restoration of normal operations and forensic processing. Once the measures have been completed, you receive comprehensible reports and recommendations that provide a basis for decisions on future protection and defence strategies. The service also avoids the time-consuming and cost-intensive process of setting up your own incident response unit and offers all the necessary processes and resources from a single source. With proactive preparation, established procedures and experienced specialists, you are optimally equipped for security incidents.

Benefits

Your advantages at a glance

Guaranteed response times in an emergency

Fast acceptance and response to incidents thanks to defined service levels and on-call service.

Support in all phases of an incident

Support from the initial assessment through containment to the restoration of normal operations.

Reports and recommendations after each use

Detailed analysis and specific recommendations for your security strategy.

Offer

Select your service level

Basic Incident Response

  • On-call service with defined SLA response times for rapid initial response in the event of incidents.
  • Remote initial assessment and immediate recommendations upon threat detection.
  • Expert support for containment and damage limitation.
  • Basic reporting on recognised events and actions.
  • Access to the Incident Response Team via hotline and ticketing. Premium Incident Response

Premium Incident Response

  • Includes all Basic services with shorter SLA response times and prioritised support.
  • Advanced analysis for cause identification after initial reaction.
  • Support with recovery and forensic investigation.
  • Detailed report with recommended actions and vulnerability assessments.
  • Direct contact with expert teams for strategic alignment.
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Get in touch with us

We at accompio will be happy to help you.