Webinar

AI-powered support for the service desk with Matrix42 Intelligence

22.07.2025

11:00 AM

Experience how Artificial Intelligence is transforming IT support! In our webinar, Klaus Ziegerhofer (Matrix42) and Christian Zarske (accompio) will show you in practice how Matrix42 Intelligence makes service desks more efficient, faster, and smarter. Learn about innovative use cases and gain concrete insights for future-proof service processes.

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Contents at a glance

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AI for smarter IT support

Artificial intelligence is revolutionising IT support – faster, more efficient and smarter. In this exclusive webinar, Klaus Ziegerhofer, Product Manager & Product Lead at Matrix42, and Christian Zarske, Service Owner Enterprise Service Management at accompio, will demonstrate in practical terms how Matrix42 optimises Intelligence Service Desks. Look forward to:

Innovative Use Cases – Efficiently solving real customer requirements with AI
Practical Showcases – Best Practices for Enterprise Service Management
Future Outlook – Current Developments and AI Trends in IT Support
Increase efficiency – make service processes faster, smarter, and more scalable

Seize this opportunity to gain valuable insights into the future of IT support and make your service processes sustainably future-proof.

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Contents of the webinar

Discover Matrix42 Intelligence

Showcases to present customer requirements and best practices.

The future of AI use

Insight into AI trends and future efficiency in business processes.

Q&A

Space for open questions, individual requirements, and discussion with our experts.

Woman with a headset in customer service at Accompio IT Services.

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We at accompio will be happy to help you.

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