
18.01.2022
Turn your Service Desk into vulnerability control. Do you use Tenable and Matrix42 Service Desk?
Turn your service desk into vulnerability control
Are you using Tenable and Matrix42 Service Desk?
With the neo42 TenableConnector, you can automate the processing of alerts from Tenable and transfer them into corresponding Matrix42 Service Desk tickets. Every vulnerability discovered is dealt with consistently and nothing is lost.
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The neo42 TenableConnector is an interface between the Cyber Exposure Platform „Tenable“ and the Matrix42 Enterprise Service Management.Through the connector, your Matrix42 Service Desk becomes a controlling function for vulnerabilities that Tenable has uncovered.
The neo42 TenableConnector transfers identified vulnerabilities to the Matrix42 Service Desk and automatically ensures an ITIL-compliant process for remediating the identified vulnerability. The newly created „Problem“ object is also assigned an appropriate urgency for processing in the Matrix42 Service Desk.
The interface is currently being developed for the „on-premise variant“ Tenable.sc offered. A version for the cloud version Tenable.io is being prepared.
The aim of the interface is to couple Tenable vulnerability management with the Matrix42 ITSM Suite. The focus is on automating vulnerability management processes and supporting asset maintenance in both systems.

Asset reconciliation
If you are using Tenable and Matrix42 Service Desk, you should definitely get to know this functionality and get an idea of how the two systems communicate with each other. You can also find out more in a YouTube video on TenableConnector.
We look forward to your Contact us and will be very pleased to explain the added value of such an interface and will of course also answer any questions that may arise.
Source neo42.de/tenable-connector

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