accompio GmbH receives PUR Award 2024

accompio GmbH receives PUR Award in the area of Managed IT-Network and Infrastructure Services

As part of a vendor assessment by techconsult GmbH, a company of the heise group, accompio GmbH was awarded the PUR Award 2024 in the areas of Managed IT - Network and Infrastructure Services awarded.

The award is based on customer feedback, which has awarded accompio GmbH particularly positive ratings in the categories of User Experience and Provider Satisfaction.

The evaluation of services takes place according to cross-service and service-specific criteria within the context of the respective functional areas.

• Consultancy quality
• Implementation quality
• Quality of Managed Services
• Performance
• User-friendliness
• Service benefits
• Scope of services and pricing models
• Customer loyalty and referral

In particular, the categories of „personal local contacts“ and „support response speed“ were rated with maximum satisfaction and five stars (significantly above average).

„This result confirms the continuous work and commitment of our team.“

– Markus Mönckemeyer
(CSO escort)

accompio in first place for „Service Performance“

More than 60 vendors were rated in total as part of the vendor assessment. accompio not only made it into the „Top 35“, but also ranks in the top positions in several categories. These include Support and Pre Sales in 5th place, overall vendor assessment in 2nd place, and 1st place in the Service Performance area. The following subcategories were rated with five stars (significantly above average):

• Detection of unusual and suspicious behaviour / Assessment
• Network Security / Assessment
• Automatic saving and logging of network configuration / assessment

Users also awarded five stars in the innovation section for the subcategories „Newly introduced concepts are systematically improved“ and „Provider's contribution to improving business processes“.

„As the Managing Director of a service company, I am extraordinarily pleased about the positive response from our customers. My thanks go to my colleagues for their commitment and to our customers for their trust.“

– Markus Mönckemeyer
(CSO escort)