{"id":51616,"date":"2022-01-18T09:41:44","date_gmt":"2022-01-18T08:41:44","guid":{"rendered":"https:\/\/www.accompio.com\/neo42-tenableconnector-fuer-ihr-schwachstellen-management\/"},"modified":"2026-03-10T12:24:05","modified_gmt":"2026-03-10T11:24:05","slug":"neo42-tenableconnector-for-your-vulnerability-management","status":"publish","type":"news","link":"https:\/\/www.accompio.com\/en\/news\/neo42-tenableconnector-fuer-ihr-schwachstellen-management\/","title":{"rendered":"neo42 TenableConnector for your vulnerability management"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Automate your vulnerability management with the neo42 TenableConnector<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><br \/><strong>Turn your service desk into vulnerability control<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Are you using Tenable and Matrix42 Service Desk?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With the neo42 TenableConnector, you can automate the processing of alerts from Tenable and transfer them into corresponding Matrix42 Service Desk tickets.\u00a0<strong>Every vulnerability discovered is dealt with consistently and nothing is lost.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span class=\"EOP SCXW251344784 BCX0\" data-ccp-props=\"{\"><strong>Request your individual <a href=\"https:\/\/www.accompio.com\/en\/contact\/\">Offer<\/a> Oh!<\/strong><\/span><\/p>\n\n<p class=\"wp-block-paragraph\">The neo42 TenableConnector is an interface between the <a href=\"https:\/\/de.tenable.com\/cyber-exposure\" target=\"_blank\" rel=\"noopener\">Cyber Exposure Platform \u201eTenable\u201c<\/a>\u00a0and the\u00a0<a href=\"https:\/\/neo42.de\/matrix42-enterprise-service-management\" target=\"_blank\" rel=\"noopener\">Matrix42 Enterprise Service Management<\/a>.Through the connector, your Matrix42 Service Desk becomes a controlling function for vulnerabilities that Tenable has uncovered.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The neo42 TenableConnector transfers identified vulnerabilities to the Matrix42 Service Desk and automatically ensures an ITIL-compliant process for remediating the identified vulnerability. The newly created \u201eProblem\u201c object is also assigned an appropriate urgency for processing in the Matrix42 Service Desk.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The interface is currently being developed for the \u201eon-premise variant\u201c <strong>Tenable.sc<\/strong> offered. A version for the cloud version <strong>Tenable.io<\/strong>\u00a0is being prepared.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The aim of the interface is to couple Tenable vulnerability management with the Matrix42 ITSM Suite. The focus is on automating vulnerability management processes and supporting asset maintenance in both systems.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.accompio.com\/wp-content\/uploads\/2026\/03\/accompio_news-neo42_tenable-connector-uebersicht.png\" alt=\"\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">The neo42 TenableConnector offers solutions for the following scenarios<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Asset reconciliation<\/strong>\n<ul>\n \t<li>Importing IPs from Tenable.sc<\/li>\n \t<li>Automatic linking of Tenable IPs to assets by name \/ MAC \/ IP<\/li>\n \t<li>Classification of previously un-matrixed Tenable IPs:\n<ul>\n \t<li>Assignment to existing asset<\/li>\n \t<li>Assistant-controlled creation of a new asset<\/li>\n \t<li>Ignoring IP record from Tenable<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<strong>Vulnerability issue opening<\/strong>\n<ul>\n \t<li>Automation for problem creation: Filtering options via VPR score or severity<\/li>\n \t<li>Creation of tasks and changes via problem ticket: Task per asset; task per vulnerability<\/li>\n \t<li>Created tasks are assigned to the main user of an asset: Alternative: Security Role (Team) of the asset<\/li>\n<\/ul>\n<strong>Vulnerability View in Matrix42<\/strong>\n<ul>\n \t<li>Import all vulnerabilities from Tenable.sc<\/li>\n \t<li>Overview of the major vulnerabilities in Matrix42<\/li>\n \t<li>View of assets affected by a vulnerability<\/li>\n \t<li>Representation of an asset's vulnerabilities<\/li>\n<\/ul>\nThe import of \u201eIPs\u201c (i.e. assets) and vulnerabilities can be done via the filters\u00a0<em>VPR Score<\/em>,\u00a0<em>Severity<\/em>\u00a0and\u00a0<em>Repository\u00a0<\/em>be controlled.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are using Tenable and Matrix42 Service Desk, you should definitely get to know this functionality and get an idea of how the two systems communicate with each other. You can also find out more in a\u00a0<a href=\"https:\/\/youtu.be\/0q58QOC5c-o\" target=\"_blank\" rel=\"noopener\">YouTube video on TenableConnector<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We look forward to your <a href=\"https:\/\/www.accompio.com\/en\/contact\/\">Contact us<\/a> and will be very pleased to explain the added value of such an interface and will of course also answer any questions that may arise.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Source <a href=\"https:\/\/neo42.de\/tenable-connector\">neo42.de\/tenable-connector<\/a><\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Turn your Service Desk into vulnerability control. Do you use Tenable and Matrix42 Service Desk?<\/p>","protected":false},"featured_media":51619,"template":"","meta":{"_acf_changed":false,"content-type":"","_links_to":"","_links_to_target":""},"categories":[3],"service-kategorie":[45],"class_list":["post-51616","news","type-news","status-publish","has-post-thumbnail","hentry","category-uncategorized","service-kategorie-enterprise-services-management"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>neo42 TenableConnector f\u00fcr Ihr Schwachstellen-Management - accompio IT-Services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.accompio.com\/en\/news\/neo42-tenableconnector-for-your-vulnerability-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"neo42 TenableConnector f\u00fcr Ihr Schwachstellen-Management\" \/>\n<meta property=\"og:description\" content=\"Machen Sie Ihren Service Desk zum Schwachstellen-Controlling. 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