Unlock the full potential of your company
Unlock the full potential of your company
Enduser Services
We take care of specific end-user issues that concern another, specialized IT service provider. There is no such thing as “not responsible” at accompio, because end users are our focus. This also applies to the accompio break&fix kiosk, which we use to solve small hardware problems on site through direct exchange and fast vis-à-vis service.
Quick facts about Enduser Services
Our focus is always on the end user. No matter what the support issue is, our experienced IT specialists are on hand to help you with all your questions and problems relating to 1st and 2nd level support. Our aim is to satisfy end users with our smart managed service packages, whether the support issues are minor or major.
Are you faced with the challenge of providing your customers with constantly available support and responding to inquiries within a short space of time? For young companies, setting up their own customer service or first-level support can be a challenge, especially if there is a lack of experience and suitable and qualified personnel. In all these cases, an external solution for your customer service could be the answer.
Enterprise Service Management (ESM), also known as Shared Service Management, enables the centralized management of services required throughout the company. Thanks to standardized procedures and automated workflows, ESM optimizes processes and increases the efficiency of the entire company.
Our focus is always on the end user. No matter what the support issue is, our experienced IT specialists are on hand to help you with all your questions and problems relating to 1st and 2nd level support. Our aim is to satisfy end users with our smart managed service packages, whether the support issues are minor or major.
Are you faced with the challenge of providing your customers with constantly available support and responding to inquiries within a short space of time? For young companies, setting up their own customer service or first-level support can be a challenge, especially if there is a lack of experience and suitable and qualified personnel. In all these cases, an external solution for your customer service could be the answer.
Enterprise Service Management (ESM), also known as Shared Service Management, enables the centralized management of services required throughout the company. Thanks to standardized procedures and automated workflows, ESM optimizes processes and increases the efficiency of the entire company.
What we do
We are a powerhouse of IT specialists and support customers with digitalization. Our experts optimize Modern Workplace, DevOps, Security, Big Data Management and Cloud solutions as well as End User Support. Together, we are building a future-proof powerhouse and supporting customers on their path to successful digitalization.
Talk to our experts!
Our experts will be happy to advise you on our service portfolio and are always available to answer your questions.
Reiner Deike
Contact person for the department Enduser Services
