Co-managed IT vs. in-house IT: a comparison with perspective

Co-managed IT vs. in-house IT: a comparison with perspective

Managed Services | 1. February 2023 | 3 min |

In today’s fast-paced business world, technology plays a critical role in growth and success. For this reason, many companies are turning to IT service providers to manage their IT systems. However, the choice between an IT structure managed in conjunction with a service partner and a self-managed solution is a stumbling block for many.

This article therefore highlights the advantages and disadvantages of both options and explains the use of a co-managed IT solution in simplified terms. Based on various scenarios, you can determine whether and to what extent such a solution is the right IT support for your company.

 

In-house IT

In-house IT is the management of a company’s IT systems by an internal team of IT experts. This option allows full control and customization of IT systems, as well as direct access to the team that also manages the systems.

However, in-house IT also brings with it a number of challenges. The cost of hiring and maintaining an in-house IT team can be very high, and colleagues may not have the same level of expertise and resources as a specialist IT service provider.

 

Co-managed IT – what does that actually mean?

Co-managed IT, on the other hand, describes the structured and clearly defined collaboration between a company’s internal IT team and an external IT service provider. The IT service provider acts as an IT partner and works with the internal IT department to manage the company’s IT systems.

This option offers the best of both worlds, as it allows companies to retain control of their IT systems while drawing on the expertise and resources of a dedicated IT service provider. As a rule, specific tasks and defined areas of responsibility are transferred to the IT service partner, while other activities remain in-house in the IT department – the exact boundaries are defined on a company-specific basis in order to create maximum added value for the company.

 

Your advantages with co-managed IT

Co-managed IT offers a whole range of additional benefits compared to working purely with the internal IT department:

Scalability: On the one hand, a co-managed IT structure enables better scalability, as the IT service provider can provide additional resources – even temporarily – if required. This allows implementation cycles to be accelerated, for example, and technology to be implemented more quickly in the company to create value.

Knowledge transfer: In addition, the co-managed IT approach enables the exchange of best practices and knowledge between the internal IT team and the IT service provider, which is of enormous importance for the secure further development of a company’s IT, especially in the field of IT with its enormous innovation cycles, but also in the context of rapidly evolving risks and threats such as cyber attacks.

Cost-effectiveness: Not least, you get a very cost-effective solution, as your company does not have to bear the full costs of an internal IT team.

 

Co-managed IT in day-to-day business – different scenarios

In scenarios such as rapid company growth, a lack of internal IT resources and a lack of IT expertise, co-managed IT can simplify the process through the following points:

  • Provision of additional (temporary) IT resources
  • Availability of trained IT specialists
  • Comprehensive support for acute IT issues
  • Security in the IT structure
  • Easier compliance with legal requirements in the IT infrastructure

In summary, it can be said that a co-managed IT solution has a number of important advantages for your company. However, the respective design in the company depends on the specific needs and objectives of your company, which must be worked out in advance in a joint exchange.

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