Co-managed IT and unified communications for business success!
Co-managed IT and unified communications for business success!

Time never stands still! This is especially true when it comes to the rapid developments in the IT environment: innovations and technologies, but also new threats and security vulnerabilities, are practically waiting in the wings. It is understandable that companies can hardly keep track of such rapid developments, let alone do justice to the complex aspects of their own corporate IT. In addition, the dynamic day-to-day business also takes its toll, meaning that the IT challenges cannot be given the necessary attention, even though a modern and secure IT structure is crucial for the success of a company. As a result, there is a kind of standstill in corporate IT, which poses a greater risk to the company itself with each passing day.
In order to prevent such a standstill in your company, a new form of collaboration in the form of efficient and sustainable IT management is required. The solution: co-managed IT combined with unified communications (UC).
Read this blog post to find out exactly how this works and how you can optimize your company’s IT setup.
Co-managed IT and UC: a brief explanation of the terms
The term co-managed IT refers to the closely interwoven and continuous collaboration between your IT department and an external IT service partner. The IT service provider takes care of predefined areas of responsibility so that your IT department can focus on the more essential tasks of your day-to-day business.
However, co-managed IT is not the only way to increase efficiency, as there are many more tipping points here. The UC solution (Unified Communications) also creates a great deal of efficiency. UC solutions bundle internal and external communication on a single platform. By consolidating all conceivable functions (e.g. web conferences, telephony or chats), you increase the focus of each individual employee on their work and can therefore make optimum use of your resources.
Co-managed IT in retrospect
Co-managed IT is about the interlocking and continuous collaboration between your IT department and an IT service partner. Certain tasks that have been clearly defined and worked out in advance are taken over by an external IT service provider. Your employees are thus relieved in those areas that specifically make sense for the company and create added value. This means that your internal IT department can focus on central core tasks and be deployed in such a way that its skills are optimally utilized.
From an overall corporate perspective, this approach
- „blind spots” in IT avoided
- the operational day-to-day business as well as the future-oriented challenges, and
- the foundation for a secure, future-proof and competitive company.
In addition, by reducing your workload and focusing on skills and interests, you will achieve increased satisfaction and loyalty among your company’s most valuable asset – your employees!
Unified communications – everything at a glance with a UC solution
A UC solution is all about consolidating communication functions within the company. This means that all internal tools and processes are combined on a standardized collaboration platform. This UC platform can be individually adapted to your company and only contains the functions that are important for your day-to-day business. This enables focused, efficient and effective work. For example, certain communication services such as chat, web conferencing and telephony can be optimally operated using an appropriate UC platform. With a UC solution tailored to your company, security, employee satisfaction and resource management are easily guaranteed.
Co-managed IT and UC – in combination a central point for your company’s success
If you now combine both solutions, with the support of the IT service provider and the UC solution, you get
- an all-round satisfied and first-class IT department that is always up to date and continuously secured,
- always works effectively and efficiently and thus strengthens the company’s competitive position,
- and a company characterized by satisfaction, security, flexibility and mobility.
By linking strategic and operational business decisions, you complete the puzzle and achieve the optimum interplay of co-managed IT and UC solution.
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We are a powerhouse of IT specialists and support customers with digitalization. Our experts optimize modern workplace, DevOps, security, big data management and cloud solutions as well as end user support. We focus on long-term collaboration and promote the personal development of our employees. Together, we are building a future-proof powerhouse and supporting customers on their path to successful digitalization.